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Updated in [August 18th, 2023]

Skills and Knowledge:
This course will provide students with the skills and knowledge necessary to become a Salesforce Certified Administrator. Students will learn how to navigate the Salesforce platform, customize settings, create objects and fields, manage relationships, create business processes, manage leads, automate processes, manage cases, manage chatter, manage activities, create approval processes, manage profiles and permission sets, manage security, use the Data Loader, and export data. Additionally, students will receive free links to multiple choice questions to practice the knowledge they have gained in the course.
Professional Growth:
This course provides a comprehensive guide to becoming a Salesforce Administrator. It covers all the topics necessary to pass the Salesforce Certified Administrator Exam, as well as providing hands-on experience with the Salesforce platform. The course also includes assignments to help deepen understanding of the concepts, as well as links to practice questions. By completing this course, IT professionals will gain the knowledge and skills necessary to become a Salesforce Administrator, which will contribute to their professional growth.
Further Education:
This course is suitable for preparing further education as it provides comprehensive training on Salesforce Administrator fundamentals. It covers topics such as applications and tabs, objects and fields, relationships, business process page layout, list view, record type, lightning app pages, lead management, automations, case management, chatter management, activity management, approval process, profiles and permission sets, multi-factor authentication, security, data loader, data export, and more. Additionally, the course provides free links to multiple choice questions to help students practice the knowledge they have gained.

Course Syllabus

Introduction

Salesforce Introduction

Objects & Fields in Salesforce

Relationships in Salesforce

Fields in Salesforce Continue

Validation Rules in Salesforce

Page Layouts & List Views in Salesforce

Lightning Pages in Salesforce

Button, Links & Actions in Salesforce

Business Process in Salesforce

Record Types in Salesforce

Duplicate Management in Salesforce

Paths in Salesforce

Lead Management in Salesforce

Field History in Salesforce

Automations Process in Salesforce

Email Templates in Salesforce

Approval Process in Salesforce

Case Management in Salesforce

Activity Management in Salesforce

Chatter Management in Salesforce

Reports & Dashboards in Salesforce

Profiles & Permission Set in Salesforce

Record Level Security in Salesforce

Organization Level Security

Setup Audit Trails in Salesforce

Dynamic Forms & Dynamic Actions

Contact to Multiple Accounts

Work with Data in Salesforce

AppExchange in Salesforce

Salesforce Admin Certification