Online Reputation Management: Negative Business Reviews

Course Feature

Cost

Paid
Provider

Udemy
Certificate

Paid Certification
Language

English
Start Date

2015-12-23
Learners

No Information
Duration

No Information
Instructor

Steve Phillips

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4.4

3,183 Ratings

This course is designed to help local business owners, managers and professionals protect their online reputation. It covers topics such as how to react to negative reviews, how to get them removed, how to protect your business and yourself online, and how to monitor reviews and other online media. With over 15 years of experience in search engine optimization and online reputation management, instructor Steve Phillips has created this course based on customer experiences in receiving and handling negative reviews. Downloads include cheat sheets and guides to help you confirm and claim your online business profiles. Don't let negative reviews shut down your business - learn how to protect your online reputation with this course!

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Online Reputation Management: Negative Business Reviews

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Course Overview

❗The content presented here is sourced directly from Udemy platform. For comprehensive course details, including enrollment information, simply click on the 'Go to class' link on our website.

Updated in [August 18th, 2023]

Skills and Knowledge:
This course will provide skills and knowledge on how to handle negative reviews, how to get the review removed or turned into a positive review, how to protect a business, staff and oneself online with Online Reputation Management, and how to monitor reviews and other online media. Additionally, the course will provide step-by-step directions for creating social media accounts for a company, as well as cheat sheets and guides to help confirm and claim online business profiles in review listing and mapping websites.
Professional Growth:
This course contributes to professional growth by providing business owners, managers, and professionals with the knowledge and tools to effectively manage their online reputation. It covers topics such as how online review websites work, how to react to a negative review, how to get the review removed, and how to protect a business, staff, and oneself online with Online Reputation Management. Additionally, the course provides cheat sheets and guides to help users confirm and claim their online business profiles in review listing and mapping websites, as well as step-by-step directions for creating social media accounts for their company. With this knowledge, users can learn how to avoid bad reviews, increase positive reviews, and build an online reputation management strategy, which will help to increase sales and gain more happy customers.
Further Education:
This course is suitable for preparing further education as it provides comprehensive information on how to handle negative reviews and build an online reputation management strategy. It covers topics such as how online review websites work, how to react to a negative review, how to get the review removed, what is online reputation, how to protect a business online, and how to monitor reviews and other online media. Additionally, the course includes cheat sheets and guides to help business owners confirm and claim their online business profiles in review listing and mapping websites. The instructor, Steve Phillips, has over 15 years of search engine optimization and online reputation management experience. This course is designed for local business owners, professionals, and service industries.

Course Syllabus

Understanding Online Reputation Management and Why It's Important

Online Reputation Management and Negative Business Reviews

Local Listings and Map Websites

Bury Bad Reviews in Search Engine Results

Earning Better Reviews

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