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Updated in [July 24th, 2023]

Mastering brand reputation management is essential for any business. It is the process of managing and protecting a brand’s reputation and brand equity. It involves public relations, crisis management, and other top branding strategies. In this course, you will learn how to manage your brand reputation and brand equity. You will learn how to focus on customer experience, master content marketing, personalize your brand, deliver on promises, and respond to negative feedback. You will also learn how to assess the current brand reputation, get all stakeholders on board, monitor, and create crisis response plans. Finally, you will learn how to learn from the process and act on opportunities. By the end of this course, you will have the skills and knowledge to effectively manage your brand reputation and protect your brand. You will be able to create a successful brand reputation management strategy and implement it with confidence.