Introduction Quality Management & Quality Assurance

Course Feature

Cost

Free
Provider

Udemy
Certificate

No Information
Language

English
Start Date

2023-05-03
Learners

No Information
Duration

No Information
Instructor

Six Sigma Academy Amsterdam

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4.6

3,056 Ratings

This free introductory course on Quality Management & Quality Assurance is designed to provide you with the first building blocks of quality management. It is taught by qualified university lecturers and adheres to the BKO accreditation, which is accepted and respected globally. Through practical examples and methods, you will learn the definitions of quality, how it can be measured, and how to use VOC (Voice of Customer) and CTQ (Critical To Quality) factors to ensure quality assurance. You will also learn about Quality Function Deployment (QFD) and how it can help to translate customer wishes into high quality products and services. Join them and learn the fundamentals of quality management in the shortest time possible.

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Introduction Quality Management & Quality Assurance

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Course Overview

❗The content presented here is sourced directly from Udemy platform. For comprehensive course details, including enrollment information, simply click on the 'Go to class' link on our website.

Updated in [August 18th, 2023]

Skills and Knowledge:
This course will provide students with the skills and knowledge necessary to understand and implement quality management and quality assurance. Students will learn common definitions of quality, how to measure quality, and how to use Voice of Customer (VOC) and Critical To Quality (CTQ) factors to ensure quality. Additionally, students will learn about Quality Function Deployment (QFD) and how to use it to translate customer wishes into high quality products and services. The course will be taught by qualified university lecturers using a practical and efficient teaching method, with examples and methods that have been tested in real life. Upon completion of the course, students will have a better understanding of quality management and quality assurance.
Professional Growth:
This course provides a comprehensive introduction to Quality Management and Quality Assurance, offering a practical and efficient approach to understanding the fundamentals of quality. Through this course, participants will gain an understanding of common definitions of quality, how to measure quality, and how to use Voice of Customer (VOC) and Critical To Quality (CTQ) factors to ensure quality assurance. Additionally, participants will learn how to use Quality Function Deployment (QFD) to translate customer wishes into high quality products and services. With the knowledge gained from this course, participants will be able to apply these concepts to their professional growth and development.
Further Education:
This Introduction Quality Management & Quality Assurance course is suitable for preparing further education. It provides the building blocks of quality management and teaches common definitions of quality, how to measure quality, and how to use Voice of Customer (VOC) and Critical To Quality (CTQ) factors to ensure quality. Additionally, the course covers Quality Function Deployment (QFD) and how it can help to translate customer wishes into high quality products and services. The teaching method is known for its practicality and efficiency, using examples and methods that have been tested in real life. The course is designed and taught by qualified university lecturers and adheres to the BKO accreditation, which is accepted and respected globally.

Course Syllabus

Introduction

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