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Updated in [August 18th, 2023]

Skills and Knowledge:
By taking this course, participants will acquire the skills and knowledge to use SharePoint Online for Knowledge Management. This includes understanding the challenges of Knowledge Management, the Knowledge Management Lifecycle, how to identify and capture knowledge, how to validate and classify knowledge, how to disseminate knowledge, and how to manage knowledge. Additionally, participants will gain hands-on experience with demos of Word Doc Knowledge Capture, Teams Chat Knowledge Capture, Project Close Knowledge Capture, Validating + Classifying, and Dissemination. Finally, participants will review the Knowledge Management Lifecycle in detail and have the opportunity to ask questions.
Professional Growth:
This course provides an in-depth look at how to use SharePoint Online for Knowledge Management. It covers the challenges of knowledge management, the knowledge management lifecycle, and how to capture, validate, classify, and disseminate knowledge. It also provides a demonstration of how to manage knowledge using Power Automate. By taking this course, professionals can gain a better understanding of how to use SharePoint Online for knowledge management, which can help them to better manage the knowledge within their organization.
Further Education:
This course provides an overview of how to use SharePoint Online for Knowledge Management in Microsoft 365. It covers topics such as identifying and capturing knowledge, validating and classifying it, and disseminating it. It also provides a review of the Knowledge Management Lifecycle. This course could be beneficial for those looking to prepare for further education in Knowledge Management, as it provides an introduction to the concepts and tools used in the field.