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Updated in [August 18th, 2023]

Skills and Knowledge:
By taking this course, you will acquire skills and knowledge in understanding the fundamentals of knowledge management, the different types of knowledge, the knowledge retention cycle, and knowledge management system. You will also gain an understanding of knowledge management processes and tools, and be able to identify pitfalls in knowledge management system setting-up and appreciate best practices. Additionally, you will learn how to create and manage an efficient and sustainable knowledge management system for small and growing enterprises.
Professional Growth:
This course contributes to professional growth by providing a comprehensive overview of knowledge management systems and processes. It provides practical guides and tools to help professionals understand the fundamentals of knowledge management, identify pitfalls, and appreciate best practices. The course also includes a case study question with a practical guide response to help evaluate the learning process. By completing this course, professionals will gain a better understanding of knowledge management systems and processes, and be better equipped to implement them in their own organizations.
Further Education:
This course is suitable for preparing further education as it provides an overview and practical guides in setting up and managing an efficient and sustainable knowledge management system. The course outlines and content have been carefully chosen and tailored to suit the target audience and are easy to implement. The course covers topics such as knowledge fundamentals, nitty gritties of the knowledge management system process, knowledge retention and knowledge retention cycle, knowledge transfer mechanisms, and making knowledge flow. Additionally, the course includes a case study question with a practical guide response to help with the evaluation of the learning process. This comprehensive course provides the necessary knowledge and skills to prepare for further education.

Course Syllabus

Introduction

Module 1 -knowledge Fundamentals

Module 2 -Nitty Gritties Of The Km Process

-Module 3 - Knowledge Retention & Knowledge Retention Cycle

Module 4 -knowledge Transfer Mechanism

Module 5 -making Knowledge Flow’

Outro -knowledge Management System

Case study 1 - AAL Limited

Case Study 2- Self application