❗The content presented here is sourced directly from Youtube platform. For comprehensive course details, including enrollment information, simply click on the 'Go to class' link on our website.

Updated in [July 24th, 2023]

Alison's free online course in Hospitality Management- Hotel Operations is designed to provide learners with an in-depth understanding of the operations of a hotel. This course will cover the organizational structure of a hotel, the functions of different hotel departments, and how they can work together to provide guests with an excellent hotel stay. Learners will gain an understanding of the different roles and responsibilities of each department, as well as the importance of customer service and how to ensure a positive guest experience. The course is divided into four modules. In the first module, learners will gain an understanding of the organizational structure of a hotel, the different departments, and their roles and responsibilities. In the second module, learners will learn about the different types of hotel services, such as housekeeping, food and beverage, and front office. In the third module, learners will learn about the importance of customer service and how to ensure a positive guest experience. Finally, in the fourth module, learners will learn about the different types of hotel technology and how it can be used to improve the guest experience. At the end of the course, learners will have a comprehensive understanding of the operations of a hotel and how to ensure a positive guest experience. They will also receive a certificate of completion from Alison. This course is ideal for anyone interested in learning more about the hospitality industry and hotel operations. It is also suitable for those who are already working in the hospitality industry and want to gain a better understanding of the operations of a hotel. Enroll in this free online course today and start learning about hospitality management and hotel operations. With Alison, you can empower yourself and gain the knowledge and skills you need to succeed in the hospitality industry.