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Updated in [July 27th, 2023]
How can this course benefit you and your career goals?
John Academy's Customer Service Skills - Video Training Course can benefit John's career goals by providing him with the knowledge and skills necessary to excel in customer service roles. The course covers topics such as communication, problem-solving, and customer service best practices, which can help John develop the skills needed to provide excellent customer service. Additionally, the course can help John gain a better understanding of customer service processes and procedures, which can help him better serve customers and increase customer satisfaction. By taking this course, John can gain the skills and knowledge necessary to become a successful customer service professional.
What skills and knowledge will you acquire during this course?
By taking the Customer Service Skills – Video Training Course, John will acquire the skills and knowledge necessary to become a successful Customer Service Representative. He will learn techniques for dealing with tough customers, procedures for providing customer service using the telephone, and how to boost his listening and speaking skills. He will also learn the rules of good customer service, how to better customer service, and how to deliver excellent customer service.
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