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Updated in [October 07th, 2023]

What does this course tell?
(Please note that the following overview content is from the original platform)
My name is Hamza ELOUAZZANI I am a Logistics Specialist & Analyst with a Masters degree in Logistics Management I am currently working as a Senior Supply Chain & Customer Service at a multinational I carried out about thirty projects during these 5 years of experience in this field I want to share my knowledge and contribute in my own way to the development of global logistics Actually I have more than 75 000+ Students And the average of feedback is around 44&5 StarsIm taking care about your questions & suggestions also im doing my best to answering to your feedbacks+10 000 Students this year!For most of us email is the most common form of business communication so it's important to get it right Although emails usually aren't as formal as letters they still need to be professional to present a good image of you and your company**Over 350 000+ managers have taken this course with successful results**Once the career fair is over you'll probably walk out with more business cards than you can count Whether you get asked to do an interview the next day or not it is always a good idea to follow up with the companies you were interested in Doing so will allow you to make connections for future opportunities! Here are some tips and tricks for writing a successful and meaningful professional emailWe will highlight this training below topics :I : THE PRINCIPLES FOR WRITING AN EFFICIENT EMAILA Types of emailsB The basics of writing the perfect subject line for your emailC Manage the structure of your emailsD How to associate actions in emails (using The "3Ws" stand for: Who What and When)E Good practice for making your emails scannableII : SOME TECHNIQUES TO MAKE YOUR EMAILS CREDIBLEA Respond to urgent emails immediatelyB Use "logical connectors":C Present options instead of open-ended questionsD Automate the sending of repetitive emailsE Show screenshot instead of expressing in wordsF Write the perfect out-of-office auto-reply (OOO)III : THE TOOLS LEADING TO PERFECTIONA How to properly designate recipientsB Learn how to add a signature to your emailsC How to correctly use the "Reply to all" optionD Best practices for sending attachmentsE Scheduling Meetings Using OutlookF Create e-mail management rules

We considered the value of this course from many aspects, and finally summarized it for you from two aspects: skills and knowledge, and the people who benefit from it:
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What skills and knowledge will you acquire during this course?
During this course, participants will acquire the following skills and knowledge:
1. Types of emails: Participants will learn about different types of emails and how to tailor their writing style accordingly.
2. Writing effective subject lines: Participants will understand the importance of a well-crafted subject line and learn techniques for creating attention-grabbing and informative subject lines.
3. Email structure: Participants will learn how to organize their emails in a clear and concise manner, ensuring that the main points are easily understood.
4. Action-oriented emails: Participants will learn how to clearly communicate the "Who, What, and When" in their emails, ensuring that recipients understand their responsibilities and deadlines.
5. Making emails scannable: Participants will learn techniques for making their emails easy to skim and understand, such as using bullet points and headings.
6. Responding to urgent emails: Participants will learn strategies for promptly responding to urgent emails, ensuring timely communication.
7. Using logical connectors: Participants will learn how to use logical connectors to make their emails more coherent and persuasive.
8. Presenting options: Participants will learn how to present options instead of open-ended questions, making it easier for recipients to provide input or make decisions.
9. Automating repetitive emails: Participants will learn how to automate the sending of repetitive emails, saving time and ensuring consistency.
10. Using screenshots: Participants will learn how to effectively use screenshots to convey information instead of relying solely on written descriptions.
11. Writing out-of-office auto-replies: Participants will learn how to craft professional and informative out-of-office auto-replies, ensuring that senders are aware of their absence and alternative contacts.
12. Properly designating recipients: Participants will learn how to correctly designate recipients in their emails, ensuring that the right people receive the necessary information.
13. Adding a signature: Participants will learn how to create and add a professional signature to their emails, providing contact information and other relevant details.
14. Using the "Reply to all" option: Participants will learn best practices for using the "Reply to all" option, ensuring that their responses are sent to the appropriate recipients.
15. Sending attachments: Participants will learn best practices for sending attachments, including file size limitations and proper file naming conventions.
16. Scheduling meetings using Outlook: Participants will learn how to effectively use Outlook to schedule and manage meetings, ensuring efficient communication and coordination.
17. Creating email management rules: Participants will learn how to create rules in their email client to automatically sort and manage incoming emails, improving organization and productivity.
Who will benefit from this course?
This course on "Write Better Email: Techniques for Clever Communication" will benefit a wide range of individuals, particularly those who rely on email as a primary form of business communication.
1. Professionals in managerial positions: Over 350,000 managers have already taken this course with successful results. They will benefit from learning the principles of writing efficient emails, such as understanding the different types of emails, writing effective subject lines, and managing the structure of emails. These skills will help them communicate more effectively with their teams, clients, and stakeholders.
2. Business professionals: Individuals who attend career fairs or networking events and collect numerous business cards will find value in this course. It provides tips and tricks for writing successful follow-up emails, allowing them to make meaningful connections and explore future opportunities.
3. Sales and customer service representatives: Professionals in these roles often rely heavily on email communication with clients and customers. Learning techniques to make emails credible, such as responding to urgent emails promptly, using logical connectors, and presenting options instead of open-ended questions, will help them build trust and credibility with their clients.
4. Administrative assistants and support staff: These individuals are responsible for managing and organizing email correspondence on behalf of their superiors. The course covers topics such as automating the sending of repetitive emails, using screenshots instead of words to convey information, and creating the perfect out-of-office auto-reply. These skills will enhance their efficiency and productivity in managing email communication.
5. Professionals in various industries: Regardless of the specific profession, anyone who wants to improve their email communication skills can benefit from this course. It covers essential tools for email perfection, such as properly designating recipients, adding a signature to emails, using the "Reply to all" option correctly, sending attachments effectively, scheduling meetings using Outlook, and creating email management rules.

Course Syllabus

Presentation of course

Introduction

Presentation Template - PPT Form

THE PRINCIPLES FOR WRITING AN EFFICIENT EMAIL

SOME TECHNIQUES TO MAKE YOUR EMAILS CREDIBLE

THE TOOLS LEADING TO PERFECTION

Quiz

CONCLUSION