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Updated in [August 18th, 2023]

Skills and Knowledge:
By attending this course, participants will acquire the skills and knowledge to explain why business continuity management (BCM) is necessary, define the objectives of BCM, describe the phases in the BCM life cycle, understand the roles and responsibilities of each party in the BCM program, recognize who should be responsible to develop, implement, participate and cultivate BCM during business as usual (BAU) and during crisis, state the statutory requirements for BCM from certain countries around the world, define what crisis is, differentiate between crisis management and crisis communication, describe what should be done in the event of crisis as according to the BCM plans, explain the escalation and communication process during crisis, work like risk professionals in any organization around the world, and receive a certificate of completion of this course.
Professional Growth:
This course contributes to professional growth by providing a comprehensive understanding of Business Continuity Management (BCM) and its importance in managing business operations in current times. It covers the phases in the BCM Life Cycle, roles and responsibilities of each party in the BCM program, statutory requirements for BCM from certain countries around the world, crisis management and crisis communication, and the escalation and communication process during crisis. By attending this course, professionals will gain the knowledge and skills necessary to work like risk professionals in any organization around the world.
Further Education:
This course is suitable for preparing further education as it provides a comprehensive overview of Business Continuity Management and its components. It covers topics such as the objectives of BCM, the phases in the BCM life cycle, roles and responsibilities of each party in the BCM program, statutory requirements for BCM, crisis management, and crisis communication. Additionally, the course provides practical skills such as risk management, crisis management, and crisis communication, which can be applied in any organization around the world.

Course Syllabus

Module 1 : Overview of Business Continuity Management

BCM Structure and Ownership during BAU and Crisis stage

Crisis Management