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Updated in [May 25th, 2023]

This ServiceNow Tutorial Series is designed to provide beginners with an overview of the ServiceNow platform. It covers topics such as Access Control Lists (ACLs) in ServiceNow, how to use ACLs in ServiceNow, importing data using OIDC, REST IntegrationHub, custom loading by script, LDAP integration in ServiceNow (step by step configuration), and what a Service Level Agreement (SLA) is in ServiceNow. By the end of this course, learners will have a better understanding of the ServiceNow platform and how to use it.

[Applications]
The application of this ServiceNow Tutorial Series can be seen in various ways. It can be used to understand the basics of ServiceNow, such as ACLs, OIDC, REST IntegrationHub, and Custom Load by script. It can also be used to learn how to configure LDAP Integration in ServiceNow and understand what a SLA is in ServiceNow. Additionally, it can be used to gain a better understanding of the various features and capabilities of ServiceNow, and how to use them to improve business processes.

[Career Paths]
1. ServiceNow Developer: ServiceNow Developers are responsible for designing, developing, and maintaining applications and integrations on the ServiceNow platform. They must have a strong understanding of the ServiceNow platform and its capabilities, as well as experience with scripting languages such as JavaScript, HTML, and CSS. As the ServiceNow platform continues to evolve, developers must stay up to date on the latest trends and technologies to ensure their applications are optimized for the platform.

2. ServiceNow Administrator: ServiceNow Administrators are responsible for managing the ServiceNow platform, including configuring and customizing the platform to meet the needs of the organization. They must have a strong understanding of the ServiceNow platform and its capabilities, as well as experience with scripting languages such as JavaScript, HTML, and CSS. As the ServiceNow platform continues to evolve, administrators must stay up to date on the latest trends and technologies to ensure their applications are optimized for the platform.

3. ServiceNow Consultant: ServiceNow Consultants are responsible for providing advice and guidance to organizations on how to best utilize the ServiceNow platform. They must have a strong understanding of the ServiceNow platform and its capabilities, as well as experience with scripting languages such as JavaScript, HTML, and CSS. As the ServiceNow platform continues to evolve, consultants must stay up to date on the latest trends and technologies to ensure their advice is up to date and relevant.

4. ServiceNow Architect: ServiceNow Architects are responsible for designing and implementing the ServiceNow platform for organizations. They must have a strong understanding of the ServiceNow platform and its capabilities, as well as experience with scripting languages such as JavaScript, HTML, and CSS. As the ServiceNow platform continues to evolve, architects must stay up to date on the latest trends and technologies to ensure their designs are optimized for the platform.

[Education Paths]
1. Bachelor of Science in Computer Science: This degree path provides students with a comprehensive understanding of computer science fundamentals, such as programming, software engineering, and computer architecture. It also covers topics such as artificial intelligence, machine learning, and data science. This degree path is becoming increasingly popular as technology continues to evolve and become more complex.

2. Bachelor of Science in Information Technology: This degree path focuses on the application of technology to solve business problems. It covers topics such as systems analysis, database management, network security, and web development. This degree path is ideal for those interested in pursuing a career in IT or software development.

3. Master of Science in Information Technology: This degree path provides students with a deeper understanding of the principles of information technology. It covers topics such as software engineering, data mining, and cloud computing. This degree path is ideal for those interested in pursuing a career in IT management or software development.

4. Master of Science in Computer Science: This degree path provides students with a comprehensive understanding of computer science fundamentals, such as programming, software engineering, and computer architecture. It also covers topics such as artificial intelligence, machine learning, and data science. This degree path is becoming increasingly popular as technology continues to evolve and become more complex.