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Updated in [July 18th, 2023]

In this course, you will delve into the profound art of active listening and discover its immense significance in both personal and professional spheres.

Listening is often underestimated as a soft skill, but it plays a pivotal role in effective communication and building meaningful relationships. Throughout the course, you will explore the complexities of communication, understanding that words alone represent a fraction of the message conveyed. Body language, tone of voice, and other contextual cues constitute the majority of effective communication.

By mastering active listening, you will learn to suspend judgment and be fully present, allowing you to comprehend not just the words spoken but also the deeper emotions, unspoken needs, and underlying meaning. This powerful skill creates an atmosphere of respect, trust, and empathy, fostering unity and understanding among individuals.

The course is structured to guide you through essential stages of active listening. You will begin by recognizing the value and significance of this skill, both personally and professionally. Through engaging case studies and real-life examples, you will witness the profound impact active listening can have in various aspects of life.

Next, you will explore common tendencies and poor responses that hinder effective listening. Recognizing these barriers is a crucial step towards adopting healthier and more constructive listening habits.

In the subsequent sections, you will learn practical steps to develop and enhance your active listening skills. Barriers to effective listening will be addressed, along with the role of assumptions in the listening process. Engaging exercises and applications will provide opportunities to practice and reinforce your learning.

Moreover, the course emphasizes the transition from active listening to problem-solving. While active listening serves as a foundation, you will discover when and how to apply additional skills to empower others in finding solutions to their challenges without taking over.

Throughout this journey, your instructor, Roger K. Allen, Ph.D., a seasoned psychologist, author, executive coach, and consultant, will guide you with expertise gained from years of assisting individuals and organizations in improving their communication, conflict resolution, and listening skills.

By completing "The Power of Deep Listening (Using Active Listening Skills)," you will not only experience personal growth but also witness the positive impact of active listening on the people around you. Empower yourself to become a better listener and enrich your relationships by enrolling in this life-changing course today.

Course Syllabus

Introduction and Overview

The Power of Active Listening Skills

Poor Listening Responses

Getting to Bedrock by Using Active Listening Skills

How to Use Active Listening Skills

Moving from Listening Skills to Problem-Solving

Summary and Conclusion