Transforming Citizen Participation

Course Feature

Cost

Free
Provider

Futurelearn
Certificate

Paid Certification
Language

English
Start Date

Self paced
Learners

No Information
Duration

2.00
Instructor

/

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5.0

66 Ratings

This four-week course offers an opportunity to explore innovative ways to communicate within the public sector. Learn effective techniques to engage with stakeholders, manage new ideas, co-create solutions, and investigate opportunities across the public sector. Discover the power of using social media and clicktivism, and understand the concept of social listening. Study real-world social media strategies and learn from the experts at the University of Birmingham. This course is ideal for professionals who want to make an impact in the public sector at local, national, or international levels, such as those in local council and government, emergency services, or civil service. Transform your understanding of citizen participation and get ahead in the ever-changing field of public service.

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Course Overview

❗The content presented here is sourced directly from Futurelearn platform. For comprehensive course details, including enrollment information, simply click on the 'Go to class' link on our website.

Updated in [August 13th, 2023]

Skills and Knowledge Acquired:
This course will provide participants with the skills and knowledge to effectively engage with stakeholders, manage new ideas, co-create solutions, and investigate opportunities across the public sector. Participants will learn about the latest citizen participation practices, the power of using social media and clicktivism, the concept of social listening, and real-world social media strategies. Additionally, participants will gain an understanding of the presence of public servants on social media and the opportunity of a ‘digital frontline’.

Contribution to Professional Growth:
This course provides professionals with the opportunity to gain an understanding of the latest citizen participation practices and how to effectively engage with stakeholders. It will also explore the use of social media and clicktivism, as well as the concept of social listening. Through studying real-world social media strategies, professionals will be able to hone their skills and boost their CV. This course will contribute to professional growth by providing the knowledge and skills necessary to make an impact in the public sector at local, national, or international levels.

Suitability for Further Education:
This course is suitable for preparing further education as it provides an in-depth exploration of innovative ways to communicate within the public sector. It covers topics such as effective techniques to engage with stakeholders, managing new ideas, co-creating solutions, and investigating opportunities across the public sector. Additionally, it covers the power of using social media and clicktivism, the concept of social listening, and real-world social media strategies. This course is designed for professionals who want to make an impact in the public sector at local, national, or international levels, and will be of particular interest for those in key industries including local council and government, emergency services, or civil service.

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