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Updated in [March 06th, 2023]

The Negotiation Mediation and Conflict Resolution - Capstone Project course is designed to help students apply the knowledge, skills, and know-how they have developed in negotiation and mediation. Before enrolling, students are strongly encouraged to acquire the necessary pre-requisites, which include tools, concepts, and methods outlined in 3 MOOCS: Negotiation Fundamentals, Cross-cultural Negotiations, and Mediation & Conflict Resolution. The course will help students sharpen their skills and enhance their command of negotiation techniques and behaviors. It will comprise three exercises: analyzing a real-life negotiation, negotiating directly with a peer, and structuring a mediation process. Each exercise will be peer-evaluated.

[Applications]
Upon completion of this course, participants will be able to apply their knowledge, skills, and know-how in negotiation and mediation to real-life scenarios. They will be able to analyze a negotiation, conduct a negotiation, and structure a mediation process. They will also be able to identify traps, create value-creating partnerships, bargain efficiently and respectfully, overcome deadlocks, manage cultural differences, and identify the do’s and don’ts in mediation.

[Career Paths]
The career paths recommended to learners of this course are Negotiation Mediator, Conflict Resolution Specialist, and Mediation Facilitator.

Negotiation Mediator: Negotiation mediators are professionals who help parties in a dispute to reach a mutually beneficial agreement. They use a variety of techniques to facilitate communication and understanding between the parties, and to help them reach a resolution. Negotiation mediators must have excellent communication and interpersonal skills, as well as a deep understanding of the negotiation process. The demand for negotiation mediators is increasing as more organizations and individuals seek to resolve disputes without resorting to litigation.

Conflict Resolution Specialist: Conflict resolution specialists are professionals who help individuals and organizations resolve disputes. They use a variety of techniques, such as mediation, negotiation, and arbitration, to help parties reach a mutually beneficial agreement. Conflict resolution specialists must have excellent communication and interpersonal skills, as well as a deep understanding of the conflict resolution process. The demand for conflict resolution specialists is increasing as more organizations and individuals seek to resolve disputes without resorting to litigation.

Mediation Facilitator: Mediation facilitators are professionals who help parties in a dispute to reach a mutually beneficial agreement. They use a variety of techniques to facilitate communication and understanding between the parties, and to help them reach a resolution. Mediation facilitators must have excellent communication and interpersonal skills, as well as a deep understanding of the mediation process. The demand for mediation facilitators is increasing as more organizations and individuals seek to resolve disputes without resorting to litigation.

[Education Paths]
The recommended degree paths for learners of this course are:

1. Bachelor's Degree in Negotiation and Conflict Resolution: This degree program provides students with the knowledge and skills necessary to effectively manage and resolve conflicts in a variety of settings. Students learn how to analyze and assess conflicts, develop strategies for resolving them, and practice communication and negotiation techniques. The degree also covers topics such as dispute resolution, mediation, and arbitration. This degree is becoming increasingly popular as the need for conflict resolution professionals grows.

2. Master's Degree in Negotiation and Conflict Resolution: This degree program builds on the knowledge and skills acquired in a bachelor's degree program. It provides students with a deeper understanding of the theories and practices of negotiation and conflict resolution. Students learn how to analyze and assess conflicts, develop strategies for resolving them, and practice communication and negotiation techniques. They also learn about dispute resolution, mediation, and arbitration. This degree is becoming increasingly popular as the need for conflict resolution professionals grows.

3. Doctoral Degree in Negotiation and Conflict Resolution: This degree program provides students with the advanced knowledge and skills necessary to become experts in the field of negotiation and conflict resolution. Students learn how to analyze and assess conflicts, develop strategies for resolving them, and practice communication and negotiation techniques. They also learn about dispute resolution, mediation, and arbitration. This degree is becoming increasingly popular as the need for conflict resolution professionals grows.

4. Certificate in Negotiation and Conflict Resolution: This certificate program provides students with the knowledge and skills necessary to effectively manage and resolve conflicts in a variety of settings. Students learn how to analyze and assess conflicts, develop strategies for resolving them, and practice communication and negotiation techniques. The certificate also covers topics such as dispute resolution, mediation, and arbitration. This certificate is becoming increasingly popular as the need for conflict resolution professionals grows.