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Updated in [July 24th, 2023]
Learners of this course can gain a wealth of experience and expertise in active listening. They will learn the internal awareness and external skill-set that are the foundation of active listening, as well as the mindset behind it. They will also gain an understanding of the behaviors that lead to active listening, the importance of reflecting back, and the five powerful questions for deeper listening. Additionally, they will learn to recognize non-verbal cues that provide additional information when communicating. With this knowledge, learners will be able to have far more satisfying, interesting, and successful conversations, and be able to make a positive impact on their relationships and interactions with others.
Course Syllabus
Why Active Listening?
Automatic Listening Habits
Mindsets
Level Two Listening
Noticing All the Treasure
Reflecting Back
Helpful Habits
Developing Empathy
Asking Questions
Helpful Curiosity
Conclusion: The Impact of Active Listening