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Updated in [September 26th, 2023]

We considered the value of this course from many aspects, and finally summarized it for you from two aspects: skills and knowledge, and the people who benefit from it:
(Please note that our content is optimized through artificial intelligence tools and carefully reviewed by our editorial staff.)
What skills and knowledge will you acquire during this course?During the ITIL 4 Foundation Certification Training Course, learners will acquire the following skills and knowledge:
1. Understanding of ITIL 4 Framework: Learners will gain a comprehensive understanding of the ITIL 4 framework, including its core concepts and terminologies.
2. ITIL 4 Service Lifecycle: Learners will learn about the different stages and processes involved in the ITIL 4 service lifecycle.
3. ITIL 4 Service Value System: Learners will understand the ITIL 4 service value system and how it helps in maximizing value to clients by aligning the goals of the service provider with the requirements of end users.
4. Four Dimensions of ITIL: Learners will gain knowledge about the four dimensions of ITIL, which include organizations and people, information and technology, partners and suppliers, and value streams and processes.
5. ITIL Certification: Learners will learn about the different ITIL certifications available and the requirements for obtaining them.
6. ITIL in Practice: Learners will explore real-world examples of companies using ITIL and how it has helped them improve their IT service management.
By the end of the course, learners will have a strong foundation in ITIL 4 and will be able to apply its principles and best practices in their organizations to enhance the quality of IT service management.

Who will benefit from this course?
The ITIL 4 Foundation course will benefit individuals who are interested in or working in the field of IT service management. This includes IT executives, IT architects, operations managers, IT audit managers, IT planners and consultants, database administrators, ITSM trainers, service delivery professionals, quality analysts, application management and development teams, and IT managers.

The course is also suitable for individuals who are looking to enhance their career prospects in the IT industry. ITIL certified professionals can earn up to 40-percent more than their non-certified peers, making this course beneficial for those who want to increase their earning potential.

Both seasoned IT professionals and those who are new to the IT industry can benefit from this course. It provides a comprehensive understanding of the ITIL 4 framework, core concepts, and terminologies, making it suitable for individuals at different stages of their IT career.

While a high school diploma or undergraduate degree is recommended, it is not a strict requirement for taking the ITIL 4 Foundation course. This makes it accessible to a wide range of individuals who are interested in IT service management.