Looking to boost your career in IT service management? Look no further than the ITIL Certification Path! This comprehensive course is designed to equip you with the skills and knowledge needed to excel in the ever-evolving IT industry. From foundational concepts to advanced techniques, you'll learn how to streamline processes, improve service delivery, and enhance customer satisfaction. With expert guidance and practical exercises, this course is your ticket to becoming a certified ITIL professional. Don't miss out on this opportunity to take your career to new heights. Enroll now and pave your way to success!
ISO 20000 - Principles of IT Service Management System (ITSM)
2.0
Alison13,166 learners
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Discover the principles of IT Service Management System (ITSM) with this free online course on ISO 20000. Designed for organizational service management, this course covers the internationally recognized ISO/IEC 20000 series, which outlines the requirements for planning, implementing, and enhancing an information technology SMS. Learn how to implement service management concepts and gain a certification compatible with ITIL. With training material and organized learning outcomes, this course covers the structure and changes in the ISO 20000-1 standard, as well as the various clauses and requirements for certification. Perfect for those in management, engineering, and service representation roles.
ITIL 4 Fundamentals - Essentials of IT Service Management
1.5
Alison33,337 learners
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Learn the essentials of IT Service Management with our ITIL 4 Fundamentals course. Upgrade your skills and stay ahead in the ever-evolving world of technology. This comprehensive course covers the latest version of the ITIL framework, incorporating Agile, DevOps, and Lean practices. Discover how to create value for your customers by focusing on people, products, processes, and partners. Our expertly designed course includes interactive resources, illustrations, and lesson summaries to help you master the ITIL 4 framework. Sign up now and enhance your professional portfolio with this valuable skill.
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