Are you curious about the globally recognized certification scheme used by millions of IT professionals? Join Chris Ward in this video to learn about ITIL and IT Service Management. Discover the background of this framework and the benefits it can bring to IT professionals and businesses. Start your ITIL journey today with ITProTV and connect with Chris on LinkedIn and Twitter. Don't miss out on this opportunity to learn more about ITIL and IT Service Management!
Introduction to Service Management with ITIL 4
4.5
Udemy129,864 learners
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This course provides an introduction to service management and the ITIL® framework, which is used in government, commercial, and non-profit organizations. It covers core concepts such as creating value, service offerings, service relationships, achieving outcomes, managing costs, mitigating risks, and measuring the utility and warranty of a given service. As a bonus, there is a section dedicated to the new ITIL4 Foundation certification exam. Upon completion of this course, you will earn 2 CEUs towards the renewal of your CompTIA certifications. Don't miss this opportunity to learn about service management and the ITIL framework and earn CEUs towards your certifications.
IT Management: Essential Principles and Skills
4.4
Udemy5,218 learners
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This course is the perfect introduction to IT Management. It provides a clear, practical and organized learning journey, with 40+ lectures and 5 quizzes on the key data center management principles. With 30+ years of experience in the corporate world, the instructor provides practical examples and tips to help you become an indispensable and highly sought after manager. Join now and start learning the management areas you need to excel at for success.
IT Service Management with ITIL 4 Foundation -Full Training
4.1
Udemy16,143 learners
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This course offers an in-depth look at the ITIL 4 Foundation framework, providing a comprehensive guide to understanding and implementing the framework into organizational activities. It covers the Four Dimensions, the Guiding Principles, Service Value System, and the IT Service Management Best Practices, with real-life examples and over 240 questions with answers. It is perfect for those starting their ITIL 4 journey or those looking to update their existing knowledge. With 3 hours of content, this course is an invaluable resource for anyone wanting to understand the key concepts of IT and digital service delivery.
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