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Updated in [July 24th, 2023]

By taking this course, learners will gain the experience and expertise to become a professional facilitator. They will be able to distinguish facilitation from instruction and training, identify the competencies linked to effective small group facilitation, understand the difference between content and process, and use common process tools to make meetings easier and more productive. With this knowledge, learners will be able to design, organize and facilitate conferences, away days, strategy and budget planning meetings to achieve the desired outcome.

Course Syllabus

Introduction