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Updated in [May 25th, 2023]

Learners can learn about the meaning of emotional intelligence, its importance, and how it is different from traditional intelligence. They can explore the origins of emotional intelligence, key theorists who have attempted to define, develop and discuss this construct, and how it can be used to develop relationships and guide self-development. Learners can also develop their emotional intelligence skills by understanding the emotional intelligence definition and key concepts, and how they can be applied in certain situations. They can also understand how emotional intelligence improves performance in the workplace, and how it is measured and applied in various organisational settings. Finally, learners can gain context for how emotional intelligence is used in the workplace through emotional intelligence examples.