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Updated in [May 25th, 2023]

This course is designed to help learners become more confident and efficient writers by mastering the basics of email etiquette and communication. Through project-based learning, learners will work on a continuous project, the writing of a professional email/memo. At the end of the course, learners will be able to write clear and concise emails/memos relative to their professional endeavors, recognize five different types of emails/memos and their formats, analyze email/memo context for audience and tone, and use basic grammar correctly in their email/memo writing.

Possible Development Directions:
This course is designed to be beneficial to all levels of learners, from those who have never heard of an email/memo to those who write them every day. Learners will gain a wealth of skills, including appropriate email/memo formats, common ways to organize email/memo contents, common email/memo routing protocols, and expectations upon writers in professional environments. Learners are encouraged to work side-by-side on their projects, and the environment will be social, supportive, and constructive.

Related Learning Suggestions:
This course is at the introductory or beginner level and does not cover marketing emails or job application materials. Learners will need only a computer with strong enough Internet to play videos and hear sound, and a word processing software is suggested, but not required. This course will require approximately 4 hours of work in the platform, including videos, reading, quizzes, and other activities, and the course project will require approximately 6 hours of work, including the rough draft, draft peer review, final draft, and final peer review.

[Applications]
Upon completion of this course, learners will be able to apply their new skills to their professional endeavors. They will be able to write clear and concise emails/memos that are appropriate for the context and audience. They will also be able to recognize the five different types of emails/memos and their formats, analyze email/memo context for audience and tone, and use basic grammar correctly in their email/memo writing.

[Career Paths]
Recommended career paths from this course include:

1. Technical Writer: Technical writers create user manuals, online help systems, and other documents to communicate complex and technical information more easily. They are responsible for researching, organizing, writing, and editing technical information for a variety of audiences. Developing trends in this field include the use of artificial intelligence (AI) to automate the writing process and the use of virtual reality (VR) to create interactive user manuals.

2. Copywriter: Copywriters create content for websites, advertisements, and other marketing materials. They are responsible for researching, writing, and editing copy that is both creative and persuasive. Developing trends in this field include the use of AI to automate the writing process and the use of interactive content to engage readers.

3. Content Strategist: Content strategists are responsible for creating and managing content for websites, blogs, and other digital platforms. They are responsible for researching, writing, and editing content that is both engaging and informative. Developing trends in this field include the use of AI to automate the writing process and the use of interactive content to engage readers.

4. Social Media Manager: Social media managers are responsible for creating and managing content for social media platforms. They are responsible for researching, writing, and editing content that is both engaging and informative. Developing trends in this field include the use of AI to automate the writing process and the use of interactive content to engage readers.

[Education Paths]
Recommended Degree Paths:
1. Bachelor of Arts in Professional Writing: This degree program focuses on developing the skills necessary to write effectively in a professional setting. Students will learn how to craft persuasive arguments, create compelling stories, and develop effective communication strategies. They will also learn how to use technology to create and edit documents, as well as how to use digital tools to collaborate with others. This degree is becoming increasingly popular as the demand for skilled writers continues to grow.

2. Master of Science in Technical Writing: This degree program focuses on developing the skills necessary to write technical documents. Students will learn how to create user manuals, technical reports, and other documents that require a high level of accuracy and detail. They will also learn how to use digital tools to collaborate with others and create documents that are easy to understand. This degree is becoming increasingly popular as the demand for skilled technical writers continues to grow.

3. Master of Arts in Professional Communication: This degree program focuses on developing the skills necessary to communicate effectively in a professional setting. Students will learn how to craft persuasive arguments, create compelling stories, and develop effective communication strategies. They will also learn how to use digital tools to collaborate with others and create documents that are easy to understand. This degree is becoming increasingly popular as the demand for skilled communicators continues to grow.

4. Doctor of Philosophy in Professional Writing: This degree program focuses on developing the skills necessary to write effectively in a professional setting. Students will learn how to craft persuasive arguments, create compelling stories, and develop effective communication strategies. They will also learn how to use technology to create and edit documents, as well as how to use digital tools to collaborate with others. This degree is becoming increasingly popular as the demand for skilled writers continues to grow.