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Updated in [July 27th, 2023]

How can this course benefit you and your career goals? This Dialogflow CX Introduction course can benefit an individual's career goals by providing them with the knowledge and skills necessary to create and manage conversational experiences with Dialogflow CX. The course covers topics such as creating and managing agents, building conversational flows, and deploying agents. By taking this course, an individual will gain the skills necessary to create and manage conversational experiences with Dialogflow CX, which can be beneficial for their career goals. What skills and knowledge will you acquire during this course? Through this course, users will acquire the skills and knowledge necessary to create conversational AI applications using Dialogflow CX. They will learn how to use the visual bot-building platform, collaboration and versioning tools, and advanced IVR feature support. They will also gain an understanding of how to connect Dialogflow CX to their own apps, existing telephony platforms, and digital platforms. Additionally, users will learn how to access Google Cloud Support and the service level agreement (SLA) for production deployments.