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Updated in [August 18th, 2023]

Skills and Knowledge:
By taking this course, students will acquire the skills and knowledge necessary to effectively engage in dialogue during any conflict or dilemma. This includes understanding the importance of creating a suitable environment for dialogue, preparing for dialogue, and engaging in dialogue with the goal of finding a win-win solution. Students will also learn how to use a variety of activities to foster community collaboration, break down silos, drive innovation, and institute partnerships and collaboration among a variety of community stakeholders. Additionally, students will gain an understanding of the importance of social dialogue and its role in resolving conflicts and strengthening internal and external ties.
Professional Growth:
This course contributes to professional growth by providing an understanding of the power of communication and dialogue in resolving conflicts. It teaches participants how to create a suitable environment for dialogue, how to foster collaboration among stakeholders, and how to design and discuss the results of dialogue in the form of recommendations. It also provides an understanding of the importance of recognizing existing links between different relations and various extents of cooperation, and how to expand social dialogue to cover most socioeconomic problems. By learning these skills, participants will be better equipped to handle difficult conversations and conflicts in their professional lives.
Further Education:
This course is suitable for preparing further education as it provides an in-depth understanding of the power of communication and dialogue in resolving conflicts. It covers topics such as the need for positive dialogue, the importance of preparing a suitable environment for dialogue, and the methods of dialogue. It also provides an understanding of the objectives of dialogue, such as ensuring objective consideration of controversial issues, free discussion of all points of view, and designing and discussing the results in the form of recommendations. Additionally, the course covers activities to foster community collaboration, such as engaging stakeholders/partners at all levels, breaking down silos, driving innovation, and instituting partnerships and collaboration. Finally, the course also covers the importance of expanding social dialogue and covering most socioeconomic problems. All of these topics are essential for preparing further education.

Course Syllabus

Introduction

Module 1

Module 2

Module 3

References and Glossary

Assignment