Conflict Resolution and De-Escalation Skills

Course Feature

Cost

Paid
Provider

Udemy
Certificate

Paid Certification
Language

English
Start Date

2023-02-02
Learners

No Information
Duration

No Information
Instructor

Vasco Patrício

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4.2

16,018 Ratings

This course on Conflict Resolution and De-Escalation Skills is the most comprehensive one out there. It covers everything from diagnosing the type of conflict, to showing respect and understanding, to leveraging mediation and diplomacy, to avoiding misalignment and escalation traps. The course is taught by a coach with 5+ years of experience helping top executives and professionals with conflict resolution. With a 30-day money-back guarantee, there's no risk in taking this course to learn the techniques to disarm people, get them to talk, and make them feel safe to voice their concerns.

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Course Overview

❗The content presented here is sourced directly from Udemy platform. For comprehensive course details, including enrollment information, simply click on the 'Go to class' link on our website.

Updated in [August 18th, 2023]

Skills and Knowledge:
This course on Conflict Resolution and De-Escalation Skills will provide students with the knowledge and skills to effectively manage and resolve conflicts. Students will learn how to diagnose the type of conflict they are dealing with, how to show respect and understanding to the other side, how to leverage mediation and diplomacy, how to leverage personal boundaries to prevent negative behavior, how to use implementation intention to focus on a solution, and how to avoid misalignment and escalation traps. Additionally, students will gain an understanding of the types of personal rules that, when broken, can cause conflicts.
Professional Growth:
This course on Conflict Resolution and De-Escalation Skills provides professionals with the necessary tools to effectively manage and resolve conflicts in a variety of contexts. It covers topics such as how to diagnose the type of conflict, how to show respect and understanding, how to leverage mediation and diplomacy, and how to prevent misalignment and escalation traps. By learning these techniques, professionals can gain the skills to de-escalate conflicts and create positive outcomes. This course can help professionals to develop their interpersonal skills, build better relationships, and increase their effectiveness in the workplace.
Further Education:
This course on Conflict Resolution and De-Escalation Skills is suitable for preparing further education. It covers a wide range of topics, from diagnosing the type of conflict, to showing respect and understanding, to leveraging mediation and diplomacy, to preventing negative behavior, and more. The course also provides techniques to use to de-escalate the situation, as well as traps to avoid that can escalate the situation or cause a misalignment of expectations later. With its comprehensive coverage of topics, this course is an excellent resource for those looking to further their education in conflict resolution and de-escalation skills.

Course Syllabus

Introduction 2.0

Diagnostic 2.0

Techniques 2.0

Traps 2.0

Conclusion 2.0

Extra Techniques

Cognitive Biases

Bonus Lecture

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