Basic Computer Course - Windows 7&10 - IT & Desktop Support

Course Feature

Cost

Paid
Provider

Udemy
Certificate

Paid Certification
Language

English
Start Date

2022-06-13
Learners

No Information
Duration

No Information
Instructor

John Courtenay

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3.2

41,926 Ratings

This Basic Computer Course is perfect for those who have some knowledge of computers and want to learn more about IT and desktop support. It covers topics such as physical checks, common fixes for slow PCs, how to identify the operating system, how to determine the hostname and IP address, setting up a network printer, and more. It is updated to June 2022 to ensure that the course information remains relevant and up-to-date. Click now to learn more about IT and desktop support!

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Basic Computer Course - Windows 7&10 - IT & Desktop Support

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Course Overview

❗The content presented here is sourced directly from Udemy platform. For comprehensive course details, including enrollment information, simply click on the 'Go to class' link on our website.

Updated in [July 24th, 2023]

This course provides learners with the experience and expertise to effectively troubleshoot and resolve common desktop support issues on Windows 7 and 10. Learners will gain a comprehensive understanding of the fundamentals of computer hardware and networking, as well as the ability to identify and resolve common problems with printers, monitors, and other peripherals. Additionally, learners will gain the skills to create helpdesk tickets and use the Windows command line to troubleshoot and resolve issues. With this course, learners will be well-equipped to provide effective IT and desktop support in any organization.

Course Syllabus

Desktop Support: Introduction and Physical Checks

Desktop Support: Slow PCs and Identifying your OS

Desktop Support: Hostnames, IPs and Monitor Settings

Desktop Support: Programs, Data and the Internet

Desktop Support: GDPR and Power Settings

Desktop Support: Task Manager and Task Management Commands

Desktop Support: Network Shares and Printers

Desktop Support: Email and Helpdesk Tickets

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