Are you a non-native English speaker who deals with English-speaking customers daily? Do you find it difficult to express yourself clearly and help customers resolve their problems? This course is designed to help you gain the confidence and English expressions needed to handle even the most difficult clients. You will learn common English expressions, vocabulary, intonation and stress to give your spoken English a more native sound. Each lesson is designed to prepare you for nearly every situation you may face, from keeping an angry customer calm to explaining steps in a detailed process. With practice, your ability to deal with challenging situations and customers in English will improve dramatically. Sign up now and master the craft of communicating with customers naturally and effectively!

This Effective Business English for Logistics course is the perfect guide for those working in the logistics industry. It is designed for non-native English speakers with CEF B1 proficiency and provides warm-up exercises, practical exercises, listening exercises, industry-specific texts, newspaper articles, case-studies, photos, illustrations, film clips and more. Learners can communicate with other learners via the Discussion Board, contact the instructor directly for specific questions or concerns, and be part of an interactive, global community of logistics professionals. This course is the ideal way to learn effective English communication wherever you are, whenever you have time.

Are you feeling anxious about your upcoming English job interview? Take this course and give yourself the confidence to get hired! This course will teach you over 50 common job English interview questions, as well as useful phrases and expressions for answering them. You will also learn strategies for organizing your answers, and lots of native English examples to make sure you're on the right track. With this course, you will be able to make a strong English self-introduction, make a follow-up call and schedule an interview, and perfect your English Résumé. You will also get pro tips to help you prepare for your upcoming interview. With my face in each video lesson and a blackboard at all times, you can go at your own pace and practice your answers with recordings. By the end of this course, you'll be ready to ace your next English job interview!

This course is designed to help students understand basic business skills and language etiquette. Follow Justin and Areana as they search for a programming engineer position, secure a spot at an IT software company, and perform their daily duties. Learn how to develop a cover letter and resume, basic interviewing skills, and common business functions such as giving presentations, producing agendas, and more. Business terminology and collocations will be discussed throughout the course. Perfect for those venturing into the corporate world, this course is a valuable tool to hone business and language skills while getting a feel for the fast-paced corporate world.